Frequently asked
questions

Skins

What do Dota 2 skins refer to?

How do I equip a Dota 2 skin?

What types of skins are there in Dota 2?

How often are skins updated on your site?

Registration and Account

How do I create an account on the website?

How do I reset my password if I have forgotten it?

Can I buy items on your site without having an account?

Security

How do I ensure the security of my personal information when purchasing skins?

What should I do if I suspect fraudulent activity on my account?

Can I trust your store?

Purchase skins

How can I buy skins on your site?

Can I return the purchased skins?

Why did my payment fail?

Game

What is Dota 2?

How many players are on each team in Dota 2? What are their roles?

What is a Dota 2 tournament?

Freequently asked
questions

Skins

What do Dota 2 skins refer to?

Dota 2 skins are a way for players to personalize and customize their in-game experience. They are available for a variety of items in the game, including weapons, armor, and other equipment for the player-controlled characters known as “heroes.” These skins change the appearance of the item but do not affect its performance or stats in any way. Some skins are available for purchase using in-game currency earned through playing the game, while others can only be obtained through special events or promotions. Additionally, players can also buy skins with real money via game stores.


What’s the process for equipping a Dota 2 skin?

To equip a skin in Dota 2, go to the “Armory” tab in the main menu. From there, choose the weapon or armor you want to apply the skin to. Click the “Customize” button and select the skin you’d like to use.


What types of skins are available in Dota 2?

Dota 2 features a variety of skin types, each differing in rarity, design, and value. The main categories include:

  • Common skins: These are the most basic and widely available. They typically feature simple designs and are the most affordable.
  • Uncommon skins: Slightly rarer than common skins, these often have more detailed visuals and come at a higher price.
  • Rare skins: As the name suggests, these are harder to find than uncommon skins and usually feature even more elaborate designs.
  • Mythical skins: These are among the rarest and most valuable skins, known for their intricate and unique designs.
  • Legendary skins: The pinnacle of Dota 2 cosmetics, legendary skins are the rarest, most coveted, and typically the most expensive items in the game.

  • How frequently are new skins added to the website?

    The frequency of skin updates on our site can vary. Some skins are refreshed regularly to align with current trends or in-game events, while others may see less frequent changes. There’s no fixed update schedule, as updates depend on several factors including developer priorities, new game content, and the popularity of specific skins. For the latest releases and updates, be sure to check our website and follow us on social media.


    Registration and Account

    How can I sign up on the website?

    To sign up, simply provide your name, email address, and create a password. You might also need to verify your email by clicking a confirmation link sent to your inbox. After filling out all the required fields, submit the form to complete your registration.


    How can I reset my password if I have forgotten it?

    If you’ve forgotten your password, you can reset it by following these steps:

    • Go to the website’s login page and click on the “Forgot Password” link.
    • Enter the email address associated with your account and submit the form.
    • Check your inbox for an email with password reset instructions—this may include a reset link or a verification code.
    • Follow the instructions in the email to set a new password.
    • Once your password is reset, you can log in using your new credentials.

    If you need help, feel free to contact our customer support team for assistance.


    Is it possible to purchase items from your site without creating an account?

    No, in order to make purchase on our site, you need to create an account. Firstly, it allows us to stay in contact with you throughout the purchasing process. Secondly, having an account makes it easier to track your order history. Lastly, an account is necessary for resolving any issues related to your purchases.


    Security

    How can I keep my personal information secure when buying skins?

    To protect your personal information while purchasing skins, follow these best practices:

    1. Keep your account details private: Never share your login or payment information with anyone.
    2. Use a strong and unique password. Use a mix of letters, numbers, and special characters to create a strong, unique password: Create a password using a mix of letters, numbers, and symbols. Avoid using easily guessed info like your name or birthdate.
    3. Monitor your account: Check your account activity regularly for any unauthorized transactions or suspicious behavior.
    4. Keep your software updated: Ensure your computer and browser are up to date to benefit from the latest security patches.

    Following these steps can help safeguard your personal data while shopping in the store.


    What steps should I take if I think there’s fraudulent activity on my account?

    Online scams can be surprisingly profitable for dishonest individuals, and even experienced users can fall victim to them. That’s why we’re sharing a few essential tips to help you stay protected:

    1. Update your account with a strong, unique password to prevent any further unauthorized access..
    2. Reach out to the store’s customer support team as soon as you notice anything suspicious. We’re here to help you identify the issue and guide you through the resolution process..
    3. If you used a credit or debit card for purchases, get in touch with your bank to report the suspicious activity and request an investigation.
    4. Save all communications and transaction details related to your account. This information can be valuable if further action is needed.

    Acting quickly is key to minimizing potential damage. Our customer support team is ready to assist you with restoring access to your account and providing additional steps to ensure your safety.


    Is Your Store Trustworthy?

    Yes, you can trust our store. We take the security of our customers and the integrity of our products very seriously. Our goal is to provide a safe, reliable shopping experience, and we’ve put several measures in place to ensure that.

    Here’s how we protect our customers:

    • We use secure, encrypted payment systems to safeguard your transactions and prevent fraud.
    • All products are checked against a verified database to detect and prevent the sale of counterfeit items.
    • Our systems are continuously monitored for unusual or suspicious activity.
    • Our dedicated customer support team is always here to help with any questions or concerns. We’re committed to maintaining high standards and reducing the risk of counterfeit products.

    Purchase skins

    How can I purchase skins on your website?

    Buying skins on our site is quick and easy. First, create an account and log in. Once you’re signed in, browse our selection of available skins and choose the one you want. After selecting a skin, you’ll be taken to the checkout page to review your order and complete the payment. As soon as your payment is confirmed, the skin will be added to your account and ready for use in-game..


    Can I return purchased skins?

    All skin purchases are final and cannot be returned or exchanged. Once a skin has been bought, the sale is considered complete. We recommend reviewing your selection carefully before confirming your purchase.


    Why did my payment fail?

    If your payment didn’t go through, there could be a few reasons. Try using a different payment method, such as another credit card. If the issue persists, feel free to reach out to our customer support team — we can help troubleshoot the problem or offer alternative payment options.


    Game

    What is Dota 2 game?

    Dota 2 is a multiplayer online battle arena (MOBA) game developed and published by Valve Corporation. It serves as the successor to *Defense of the Ancients (DotA)*—a popular community-made mod for *Warcraft III: Reign of Chaos* by Blizzard Entertainment.

    he game features two teams of five players, each defending their base’s main structure, known as the Ancient, while attempting to destroy the enemy’s. Every player controls a unique hero, and teamwork is essential to outplay the opposing team and claim victory.

    Known for its steep learning curve and deep strategic gameplay, Dota 2 has a passionate global community and a thriving competitive scene. Its annual tournament, *The International*, features some of the largest prize pools in esports. 


    How many players are in each Dota 2 team, and what are their roles?

    In Dota 2, each team is made up of 5 players, with each player controlling a unique hero. These heroes are assigned different roles based on their strengths and abilities:

    1. Carry: Carry heroes are focused on dealing high damage and eliminating enemies. While they tend to be fragile early on, they become significantly stronger as the game progresses.
    2. Midlaner: Midlane heroes excel at dealing damage and pushing lanes. These versatile heroes can often take control of the battlefield on their own.
    3. Offlaner: Offlaners are key to creating space for their team and disrupting the enemy’s strategy. They are typically durable heroes who can endure tough situations.
    4. Support: Support heroes assist their team by providing vision, healing, and protection. They are utility-focused, using their abilities to control the battlefield and support their allies.
    5. Roamer: Roamer heroes focus on creating space and disrupting the enemy team by controlling the battlefield and providing vision. They are versatile heroes who can support their team in various ways.

    These roles are flexible, and players can choose different heroes depending on the situation and their team’s needs.


    What is a Dota 2 tournament?

    The most prestigious Dota 2 tournament is The International Dota 2 Championships, often referred to as “The International” or simply “TI.”. Organized annually by Valve Corporation, the developer and publisher of *Dota 2*, this tournament brings together top teams from around the world to compete for a massive prize pool, which is crowdfunded through the sale of in-game items.

    The International is regarded as the pinnacle of the Dota 2 competitive scene, marking the climax of the competitive season. It gathers the best teams globally to battle for the title of world champion and a share of the multi-million dollar prize pool.